The South Korean startup Contactus, which operates the smart building management solution Doongji, has secured a Series A investment worth KRW 2 billion. This round of investment saw participation from Capstone Partners and Shinhan Venture Investment.

Traditionally, landlords of small to medium-sized buildings managed defects, maintenance, and tenant queries themselves or employed a separate building manager for these tasks. However, this approach was time-consuming for landlords, and hiring a building manager posed challenges in securing skilled personnel and training them.

The Doongji platform is designed for small to medium-sized buildings that lack the professional management systems found in larger buildings. It offers services such as facility management, lease management, and administrative management, allowing landlords to concentrate on their primary business. The platform provides functionalities ranging from contract management to maintenance request and status tracking, to settlement of rents and utility bills. Doongji enables comprehensive management and review of all records and data within a building at once.

Moreover, the platform proactively inspects and responds to a variety of building facilities, including fire safety, cleaning, and utilities. Should a facility issue arise, the platform ensures that specialized personnel from nearby bases are dispatched to resolve it swiftly.

Lately, the Doongji platform has rapidly expanded in the proptech sector, attracting not just small to medium-sized buildings but also large buildings with a total floor area exceeding 10,000 square meters, thanks to its differentiated services.

The team is also enhancing AI-based services, focusing on optimizing routes for site-dispatched personnel, developing predictive maintenance features, and planning to upscale building management services both online and offline.

Yoo Jun-mo, lead analyst at Capstone Partners who spearheaded the investment, expressed, “We are confident in the Contactus Doongji team’s ability to select innovative business items, their execution capability, and their visionary future. We anticipate that Contactus will rapidly ascend in the proptech sector and become a market leader.”
Contactus stated, “Transitioning the management of previously underserved small to medium-sized buildings to our platform not only reduces management costs for landlords but also positively impacts the assets’ value and profitability. We aim to further enhance our services to capture the large building market and plan a sequential expansion into the Japanese and Vietnamese markets.”